SCOTS remain largely satisfied with the NHS, according to a repeat
survey of users carried out on behalf of the NHS Management Executive,
published yesterday.
However, they were not as satisfied with maternity services and
accident and emergency services.
The Scottish Health Minister, Lord Fraser, said that working groups
had been set up to raise standards in both these fields.
Mori surveyed 3078 Scots and two extra sample groups of 219 maternity
service and 216 accident and emergency services users over the summer.
Most people were satisfied with the performance of the NHS in
Scotland, with community services (93%) and GP services (92%) coming top
for satisfaction.
They were followed by out-patients (91%), in-patients and day-cases
(88%), accident and emergency (83%), and maternity (80%).
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