CUSTOMER service centres in Milford Haven, Neyland and Pembroke Dock look set to close, as the county council looks to bridge a £19.6m funding gap for 2019-20.

As part of the county council's draft budget, people are being asked to have their say on the plans by Friday, January 18.

Customer service centres currently provide a wide range of face-to-face services, including Blue Badges, benefits interviews, and travel warrants for people needing homelessness assessments.

They also accept payments for council tax, rent and business rates.

But continuing financial pressures and 'a desire to move towards more cost effective means of collecting and accounting for monies' have led to new proposals, which if agreed will be implemented in the next financial year.

Customer services are currently provided at Milford Haven Town Hall on Hamilton Terrace.

Under the two proposals put forward, this would cease, with routine enquiries moved to the town library.

An alternative venue would need to be found for issuing travel warrants for customers needing to get to Haverfordwest for homelessness assessments, as library open hours are too restricted.

All other services would be moved to an appointment-only basis in Haverfordwest.

Cash payments for council tax and housing would no longer be accepted, and this service moved to the Post Office for those unable to pay by other means.

Those who take part in the survey can vote on whether cash, cheque and card payments for other service should be accepted at Milford Haven Library.

In Neyland, the council plans to stop providing customer services, with the exception of issuing travel warrants.

In Pembroke Dock, Argyle Street customer service centre is also ear-marked for closure, with routine enquiries moving to the town library, with other services moved to Haverfordwest on an appointment-only basis.

To make your views known, visit and click on Council Budget 2019-2020.

To request a hard copy of the survey call 01437 764551.